SUPPORT & AMS: YOUR TRUSTED PARTNER
Whether for listed or unlisted groups, Calisto Consulting supports its clients with tailor-made Support and AMS (Application Management Services) solutions.
Our services adapt to your business and calendar constraints, to guarantee the continuity and performance of your financial systems.
Your Application Management Services for your Consolidation, Reporting and Budget systems.
Our Support & AMS services
Application expertise
- Technical support
- Functional support
- Financial tools
Operations management
- Operations handling
- Systems monitoring
- Service continuity
Availability & responsiveness
- Agile support
- Critical needs
- Urgent issues handled
Intervention guarantees
- SLA commitments
- Contractual deadlines
- Optimal responsiveness
Quality of responses
- Incident tracking
- Quick resolution
- Transparent reporting
Support in France
- French-speaking team
- Dedicated team
- Extended availability
Vendor management
- Vendor coordination
- Smooth maintenance
- Single point of contact
Our Advantages
Availability
5/7 support with possible extension.
Security
Clear procedures and compliance with standards.
Responsiveness
Rapid intervention according to defined SLAs.
Quality
Precise tracking and reporting on incidents.